Shipping Policy
Order Processing
- Orders are typically processed within [1-3] business days after payment is confirmed (unless otherwise noted).
- We do not ship on local public holidays or weekends (if applicable).
Shipping Destinations & Timeframes
- We currently ship to: [List all countries/regions you ship to, e.g., Pakistan, internationally, etc.].
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Estimated shipping times after dispatch:
- Domestic (within Pakistan): [e.g., 2-5 business days]
- International: [e.g., 10-25 business days]
These are estimates only and actual delivery may vary due to customs, carrier delays, or other factors.
Shipping Costs
- Shipping fees will be calculated at checkout, based on your location, parcel weight/size and selected shipping method.
- Free shipping: [if offered — e.g., “we offer free standard shipping on orders over USD $50”]
Customs, Duties & Taxes (International Orders)
- If you are ordering from outside Pakistan, you may be subject to import duties, taxes or customs clearance fees in your destination country. These are your responsibility.
- Please check your local customs policies before placing an order.
Shipment Tracking
- Once your order is dispatched, we will send you a tracking number (if available) so you can monitor your shipment.
- If you do not receive tracking information within [e.g., 5 business days], please contact us.
Lost or Damaged Shipments
- If your order appears lost in transit or arrives damaged, please contact us within [e.g., 7 days] of the expected delivery date with your order number and a description of the issue.
- We will work with the carrier to investigate.
- For damaged goods: please keep all packaging and take photos of damage; this will help in claim processing.
Address Errors
- It is your responsibility to provide accurate shipping information at checkout.
- If you provide an incorrect address and the shipment is returned to us, you may be responsible for re-shipping fees.