Privacy Policy

Introduction
We at PRETSAGE (“we”, “our”, “us”) value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

What information we collect

  • Personal Identification Information: name, email address, shipping address, billing address, phone number, etc., when you place an order or register.
  • Payment Information: Payment card numbers, transaction details (via our payment processor, we do not store full card numbers ourselves).
  • Technical data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, other technology on the devices you use to access the website.
  • Usage data: Information about how you use our website, products, and services.

How we use your information
We use your data to:

  • Process and fulfill your orders (shipping, billing, payments).
  • Communicate with you (order confirmations, shipping updates, customer service).
  • Improve our website and the shopping experience (analytics, preferences, new features).
  • Marketing (if you’ve opted in): send newsletters, special offers, product updates.

Sharing your information
We may share your personal information with:

  • Payment processors and shipping companies for order fulfilment.
  • Service providers (analytics tools, email marketing services) under confidentiality agreements.
  • Legal authorities: if required by law, for fraud prevention, or in connection with a legal claim.

Your rights
Depending on your locale, you may have rights such as:

  • Accessing the personal data we hold about you.
  • Updating or correcting your data.
  • Deleting your data (within certain limits – e.g., we may need to keep transaction records for tax or legal purposes).
  • Withdrawing consent when we rely on consent for processing.

Cookies and tracking
We use cookies and similar tracking technologies to collect and store information about your interactions with our site. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly.

Security
We use reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction. However, no internet transmission is 100% secure — you accept this risk when transmitting data to us.

Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy (for example: until your orders are fulfilled, for customer service reasons, or to comply with legal obligations).

International transfers
If we transfer your personal data to other countries (for example our service providers are located abroad), we will ensure appropriate safeguards in line with applicable data protection laws.

Children
Our site is not intended for children under the age of 18. If you believe we have collected personal data from a minor, please contact us and we will delete it.

Updates to this policy
We may update this privacy policy from time to time. The revised version will be posted on this page with the “Last updated” date.

Contact us
If you have any questions about this Privacy Policy, please contact us at: [email address].